We are happy to serve you during our hours of operation:
Monday, Tuesday, Thursday 11:30am - 2pm 3 - 6:30pm
Wednesday Closed
Friday 11am - 5pm
Saturday 11am - 4:30pm
every other Sunday 11am - 4:30pm
Scheduling Policies
New Clients
Please arrive 15 minutes prior to your appointment time to complete the new client intake forms if you haven't completed them through the kiosk. Otherwise; 10 minutes prior is sufficient.
Cancelations
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged half the amount of your appointment. If notification is less than 12 hours it will be considered a no-show. This amount can be paid by the card on file or you can choose another payment method but must be paid on the day of the scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” Any cancelation that is less than 12 hours is also considered a no-show. A no-show is charged the full amount of the missed appointment. This amount can be paid by the card on file or you can choose another payment method but must be paid on the day of the scheduled appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. We recommend arriving at least 10 minutes before your appointment time.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged half the amount of your appointment. If notification is less than 12 hours it will be considered a no-show. This amount can be paid by the card on file or you can choose another payment method but must be paid on the day of the scheduled appointment.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” Any cancelation that is less than 12 hours is also considered a no-show. A no-show is charged the full amount of the missed appointment. This amount can be paid by the card on file or you can choose another payment method but must be paid on the day of the scheduled appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. We recommend arriving at least 10 minutes before your appointment time.
We look forward to serving you!